56 - How People and Organisations Learn with Charles Jennings

Fail Smart: Lessons in Leadership & Life

 The brilliant Charles Jennings covers everything you need to know about life and learning in way less than an hour: 

 Recognised as one of the world's leading experts on building and implementing learning and organisational performance strategies. He’s led pioneering work with the 70:20:10 model for 20 years + and led learning and performance improvement projects for multinationals, government agencies, not-for-profits, and more, for over 40 years.

 Included in this sparkling episode:

 1.    Navigating change; understanding the power of ‘changing minds’ before ‘changing things’ 

2.    Applying the 70.20.10 Model; ‘even more important today’

3.    Operational excellence v developing people - ‘not a trade-off, you have to do both’

4.    Three important steps to create true learning organisations:

• Pyschological Safety is crucial and starts at the top.
• Think organisational and team-learning first, then individual
• Move away from competencies towards critical tasks 

 5.    Support learning in 4 steps: Rich Experiences, Opportunities to practice, Networks, and Reflection moments

 6.    ‘Communityship’ to support and encourage people & teams

 7.    Reflection Moments & 3 key questions to ask yourself, and the power of reflection in business and in tennis

 8.    Trust: people only trust you when actions connect with words.