Nordic Leaders

Ep. 23 – Guy How – Life is stories: lessons from a violin shop

September 10, 2020 David Goddard Season 2
Nordic Leaders
Ep. 23 – Guy How – Life is stories: lessons from a violin shop
Show Notes
In this episode Nick, Stefano and David chat with Guy How, creator of the unique How Violins “experience shop”, on changing the culture in an old-fashioned field towards customer orientation in a way that everyone feels seen. Have a listen for insights into Radical transparency and being seen by the customer Using coaching skills to […]